Refund & Cancellation Policy
Refund and cancellation terms for Advanced Digital Experts.
Advanced Digital Experts, LLC (ADX) follows the refund and cancellation terms below.
Completed Services
Payments for services already performed are nonrefundable.
Google Ads Fees
Google Ads fees and advertising spend already paid by ADX on your behalf are nonrefundable.
Cancellation Notice
All services require at least 30 days’ advance written notice of cancellation. Services and applicable charges continue during the notice period.
Monthly Services
Monthly service fees are nonrefundable once the billing period begins. Using any portion of a billing period, including one day, does not qualify for a prorated refund or credit. Services remain available through the paid billing period.
Hosting Services
Hosting follows the same monthly billing and cancellation terms. Canceling after a hosting billing period begins does not qualify for a refund for that period. Hosting remains active through the paid period, and any renewal occurring during the required 30-day notice period remains payable.
Contact
To request cancellation or ask about this policy, email support@weareadx.com.